Redefining the Inbox
Design Exploration Showcase, 2025
Background
CelcomDigi, a leading Malaysian telecom provider, offers mobile, broadband, and digital services nationwide. Formed from the Celcom-Digi merger, it delivers seamless connectivity and innovative digital solutions.
Challenge
The current CelcomDigi inbox is outdated and lacks an intuitive design, making it difficult for users to navigate and access important promotions and notifications. The challenge is to transform it into a modern, user-friendly, and engaging experience that enhances usability and ensures seamless communication with customers.
Project Goals
Redesigning CelcomDigi’s inbox with a sleek, intuitive interface to enhance accessibility, boost user engagement, and streamline access to promotions and notifications.
Things to note
This is an exploratory exercise in designing and refining layouts for an improved inbox experience.
Research phase
Moreover, I delved into top-tier industry standards and design guidelines to construct a smooth and intuitive currency conversion interface.
Explorations
Furthermore, I explored various design options to determine the most suitable layout for CelcomDigi.
Conclusion
The CelcomDigi Inbox exploration transforms an outdated system into a seamless, user-friendly experience. By enhancing accessibility, refining design elements, and ensuring consistency, it lays the foundation for a more intuitive and engaging way for users to stay informed.
Key Takeaways
The CelcomDigi Inbox exploration focuses on delivering an enhanced user experience by making interactions more intuitive and accessible. With improved information flow, promotions and notifications are now streamlined for better clarity and ease of use. Designed with scalability and future growth in mind, the new inbox provides a flexible foundation that can adapt and evolve with future enhancements.
